After initial reviews of HP’s TouchPad were mixed, Jon Rubinstein (head of HP’s Palm unit) wrote a letter  to his staff. This post summarizes that letter and gives additional perspective.
If you’ve seen the recent TouchPad reviews you know that the industry understands HP’s vision and sees the same potential in webOS as we do. David Pogue from the New York Times says “there are signs of greatness here.” (I’ve included links to David’s review and others below.)
You’ve also seen that reviewers rightly note things we need to improve about the webOS experience.
The good news is that most of the issues they cite are already known to us and will be addressed in short order by over-the-air software and app catalog updates. We still have work to do to make webOS the platform we know it can be, but remember... it’s a marathon, not a sprint.